Motivate your people

Until recently, the choice of IT tools was typically decided by the IT department or management. Nowadays, employees are increasingly deciding for themselves: what they want is fast, user-friendly, simple and efficient. And they are right: it pays off! That’s why TopForce focuses on rich user experience. The applications we deliver are applications you’ll want to use. To achieve this, TopForce always focuses on the users. We call this ‘user centricity’.

This is how we do it

Many apparently simple processes are very time-consuming in practice. You have to go through different applications, portals and reports. In short: a simple task demands a great deal from the user. TopForce not only automates these processes, it also makes it fun to work with. By listening carefully to end users, we create the optimum digital work environment. They see only what they need to see. Clear, easy and fast.

The result

A system may perform perfectly in technical terms, but no one will want to work with it if user experience has not been considered properly. For this reason, TopForce creates systems without complex technologies or superfluous content. We make beautifully designed and user-friendly interfaces - applications that ensure you get exactly the right information, keeping employees motivated and enthusiastic.

TopForce also offers solutions for the rich user experience of your customers. We can optimise the digital environment to make your products or services accessible quickly and easily. In short: TopForce thinks about the business needs of all the people who can strengthen your organisation.


A technical perspective

In carrying out a project for an energy company, we focused on the end-users ; the customers. We have realised a perfect business-to-consumer solution that allowed the customer to be part of the core process. For example, customers now have access to their own meter readings in real time and can view their annual bills online. An ideal solution, realised with SAP Enterprise Portal (EP), SAP NetWeaver and Btexx. Result: satisfied customers, increased customer loyalty, cost savings and more enjoyment of work at the service centers.

On behalf of a leading Dutch public transportation company, we have created a portal where all employees and managers can deal with their HR issues themselves. We have integrated 26 HR services into a few transparent use cases; expenses claims, the allocation of laptops and time records. As a result, employees and managers are able to do their work pleasurably, conveniently and quickly. And cost savings due to the downsizing of the HR service center. With the help of IBM WebSphere, SAP Enterprise Portal (EP), SAP NetWeaver, SAP XI/PI and SAP HR, we have been able to deliver an outstanding user experience.

img_quote.png As new member of staff, I want to get up to speed as quickly as possible. I learn from my colleagues, and from the tools they use. Besides that, my HPW needs to be intelligent and safe. I want to be able to share experiences without a hitch – and with confidence, because I know that no one can get into the system under my name.”

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